Domino. Do more.
Customer Support/Technical Support:
Domino Coding & Marking
Domino Printing Sciences
Service For Digital Printers
Digital Printing Technical Support
24/7 technical support phone coverage
LiveChat available (office-hours) for support in noisy locations
E-Service self-help web site for common fault /fix /
TeamViewer remote diagnostics support
On-line ordering for consumables and spares
Immediate order acknowledgments
Shipping notification and tracking
Parts catalog with pictorial search
Service agreements are available to extend the protection of the factory warranty:
Total Care Complete – complete peace of mind covering your equipment
PM Plus – all scheduled maintenance is covered by Domino
Self-sufficiency – for experienced customers to maintain the equipment
Applications/Color Management Label Printing Specialists
G7 Expert, G7 Process Control Expert, and CMP Master on-staff to support your team
G7 Expert is certified in the field of color management, process and quality control for proofing and printing equipment, and is authorized by Idealliance to train in the areas of color and print related issues.
G7 Process Control is an extension of the G7 program and is designed to drive process control through the entire print production workflow.
Certified Color Management Professional (CMP) has proven proficient in the principles and best practices associated with color management implementation in a graphic communications production environment.
Run support: Production support is part of the package when you buy a digital press from Domino.
Service engineers to get you up and running quickly in the unlikely event of a breakdown.